How does our company sign up for access to the supplier portal?
Contact your buyer.
Who can add additional team members for web access?
Web users with admin access.
How do I add additional team members for web access?
When clicking on the Supplier Profile tab under the Web Users section, Web Users with Admin Access can add additional employees for Web Access.
- At the bottom section, "Web Users" click "Add New".
- Choose the type of Access (Web, Admin, Accounting)
- Web Access - if checked, have access to BBonline (excluding Admin and Accounting privileges)
- Admin - If checked, able to add/delete web users (Note: must have web access checked)
- Accounting - If checked, able to access Accounts payable and Debit Memo (Note: must have web access checked)
- NCMR notices - if checked, will get an email notification (note: Must have web access to view/edit NCMR details)
- Click submit to save
- After this, they will get an email to set their password. Click the link in the email.
- After setting their password, they should be able to log in using their email address as the username.
What is my User ID?
Email address (example:johnsmith@company.com)
How do I set up my account?
1. Receive email from ERP to create password
2. Click on Create Password
3. Create password that meets requirements
4. Login using Email Address (Web User) as user ID and password
5. Update profile by clicking on the Supplier Profile tab to the left
6. Update required and non-required fields with as much information as possible
How do I reset my password?
1. Under the login entry, click on "Forgot your password? Click Here"
2. Enter your email address
3. Receive an email from ERP & click on Password Reset
4. Enter a new password that meets the Password Requirements
5. Login using your new password
Where can I find SOP-0013, WI-0071 & WI-0072?
Link to the following documents is accessible on the toolbar with or without logging in.
- Supplier Requirements (SOP-0013)
- B&B Terms and Conditions of Purchase (WI-0071)
- Governmental Terms & Conditions Supplement (WI-0072)
Take note:
1. The link automatically opens the latest version.
2. To print these documents, you can now download PDF (download button on top right) and print.
3. The downloaded PDF expires in 24 hours.
4. The downloaded PDF can only be opened in a dedicated PDF reader (e.g., Adobe Reader DC, Foxit Reader, etc.)
and will not open on the browser or appear with an error message.
Where is my quality and delivery rating located?
Your quality and delivery rating are located under the Supplier Report Card tab.
How do I update my contact information?
Supplier Profile tab. All users have access to update information.
How do I access customer Drawings and Specifications?
The supplier files tab or page has been removed and replaced with B&B's Secure file and email server at
https://download.bbmfg.com/bds/Login.do
This requires a new registration separate from BBonline.
The username is your email address.
What do I do if the drawing of the specification is not available?
Contact your buyer or quality contact.
If you don't have a contact, please email
purchasing-dept@bbmfg.com
supplierquality@bbmfg.com
ospsupplierquality@bbmfg.com (includes buyer and supplier quality for processing suppliers)